Terms + Conditions
TERMS OF SALE
All orders are subject to availability and confirmation of the order price. Upon placement of an order, we will send you an acknowledgement email confirming acceptance of your order.
All prices stated on the website are in Australian Dollars (AUD). In the event that you are purchasing from outside Australia, we will bill any credit card in Australian dollars and your financial institution will convert the charges for you.
CUSTOMS, TAXES AND DUTIES
You agree that you are responsible for any duty taxes and custom requirements or other taxes, fees, levies, costs or expenses associated with importing products you purchase from NEO-PREEN and shipping them internationally.
ORDERING AND PAYMENT
Handling time may take up to 2 business days, however if an order is placed before 2:00pm AEST we will endeavour to dispatch it that day (subject to busy trading periods, such as Christmas).